| Department |
Phone |
Email |
| Sales |
(800) 890-7575 |
sales@archtelecom.com
|
| Arch Telecom will respond
to all requests for sales within 24 hours. Please specify
your area of interest and a sales representative
will contact you to see how we can help you achieve your
business goals.
|
Marketing/Technical
Support
|
(800) 890-7575
(512) 495-7127 |
support@archtelecom.com
|
For
set-up, instructional, marketing or general support,
staff is available 8am to 5pm CST Monday thru Friday.
For calls after business hours, please leave a voice
mail message. Specify the nature of your problem and
whether your matter is urgent or not. Your call will
be returned the following business day.
For issues that can wait for a response during business
hours you may also email us.
|
| Emergency
Contact Numbers |
(713) 789-9029
|
| Office
hours are 8am to 5pm CST Monday thru Friday. All
customer support issues will be addressed during regular
business hours. If service difficulties indicate
a problem that may be affecting the service system wide,
customers may call the 24 hour answering service which
will page systems engineers to notify them of the issue.
|
| Billing |
(800) 882-9155 |
billing@archtelecom.com
|
Office hours are 8am to
6pm CST Monday thru Thursday, 8am to 5pm CST Friday. Credit
Card payments, billing address changes and billing history
inquiries may be made online anytime through our Customer
Portal.
Invoice payments should be mailed to: Arch Telecom,
Inc.
P.O. Box 4823
Houston, TX 77210-9526 |
| Public
Relations |
(800) 882-9155 |
marketing_support@archtelecom.com
|
| |
| Career
Opportunities |
(800) 882-9155 |
| Please fax
resumes to (800) 882-0945 Attn: Personnel
|
