Arch understands that
effective time management lies at the heart of any
successful business. Maintaining relationships with
your current customers while strategically
cultivating new business can be a time consuming
endeavor.
With that in mind, we created Arch Call Coordinator
Service (CCS) to help maximize your valuable time and
ensure that you immediately follow-up on every hot
lead. CCS has recently been brought completely in-house
with our own operators and the results and feedback
tremendous. Much better contact rate and
better conversion rates!
Arch CCS
operators call each lead that has accessed an
extension number on your Powerline™ Interactive
Voice Response System. Using information you
provide, the operators use a series of scripted
questions to qualify buyers, list available
properties, determine whether or not the prospect
has been pre-qualified by a mortgage professional
and obtain a referral. We offer scripts for
Realtors® as well as originators. Contact an Arch
representative to review the available scripts.
Operators will generally respond to leads within
fifteen minutes of the originating call.
Once CCS operators have qualified your latest leads,
you receive instant notification of the results,
including indications of your hottest leads. By
identifying potential home buyers, you also have the
lead on a potential seller. This often affords you
the opportunity of being the first agent to list
their home.
With Powerline, you are able to instantly follow-up
with your hottest leads. CCS labels a lead as “hot”
if they answer “yes” to any of the following
questions:
•
Would you like more information on the property?
•
Do you have a home to sell but are not represented
by an agent?
•
Have you yet to be pre-qualified by a lender?
Learn More
***FREE TRIAL***
Sign-up to our New
and Improved Call Coordinator Service by September
30th
and you will receive
your first 10 CCS calls absolutely free!
